Incident and Non-Conformance Management

AlertHEX®

Incident and Non-Conformance Reporting Software

Quickly record work accidents, near misses, occupational diseases and non-conformances, perform root cause analysis, initiate corrective actions.

AlertHEX Incident and Non-Conformance Reporting
Work Accident and Near Miss Tracking
Non-Conformance Reporting and Management
Automatic SGK Annex-7 Report Generation
Root Cause Analysis (5 Why, Fishbone)
Corrective Action (CAPA) Tracking
SMS and Email Notifications

Supported Incident Types

Track all OHS incidents in a single system

Work Accident

Injury-related work accidents

Property Damage

Material damage only

Near Miss

Near miss incidents

Occupational Disease

Work-related illnesses

Unsafe Behavior

Unsafe actions

Unsafe Condition

Unsafe situations

Security Breach

Procedure violations

Environmental Incident

Environmental events

Spill/Leak

Chemical leaks

Fire/Explosion

Fire and explosion incidents

Equipment Failure

Critical failures

First Aid Incident

Minor injuries

Why AlertHEX®?

Comprehensive solution for incident and non-conformance management

Incident Reporting

Record all incident types

  • Work accident, near miss, occupational disease
  • Unsafe behaviors and conditions
  • Environmental accidents and spills
  • Photo/video attachment capability

Non-Conformance Management

Comprehensive non-conformance tracking

  • 16+ non-conformance types
  • Audit findings integration
  • Customer complaints tracking
  • Improvement suggestions

Instant Notifications

SMS and email alerts

  • Immediate notification to stakeholders
  • Task assignment notifications
  • Deadline reminders
  • Escalation rules

Root Cause Analysis

Multiple analysis methods

  • 5 Why Analysis
  • Fishbone Diagram
  • Fault Tree Analysis
  • SCAT methodology

Corrective Actions

CAPA tracking system

  • Initiate CA directly from incidents
  • Assignment and tracking
  • Deadline management
  • Closure approvals

Personnel Management

All persons involved in the incident

  • Exposed personnel
  • Personnel causing exposure
  • Witnesses
  • First aiders

SGK Annex-7 Report

Automatic official report generation

  • Work accident notification format
  • Body injury regions
  • Accident causing factor
  • Injury type and form

Analytics and Reports

Comprehensive statistics

  • Monthly/yearly trend charts
  • Unit/location based analysis
  • Incident type distribution
  • PDF, Excel, Word export
Interactive Demo

See How the System Works

Animated demonstration of incident reporting and non-conformance management processes

Incident Reporting Process

Non-Conformance and CAPA Process

⏸ You can pause and review the animations. The demo simulates actual software workflow.

Root Cause Analysis Methods

Identify true causes of incidents, prevent recurrence

5 Why Analysis

Reach root cause by asking 'Why?' repeatedly

Simple and effective technique developed by Toyota

Fishbone (Ishikawa)

Visual cause analysis in 6M categories

Machine, Material, Method, Man, Environment, Measurement

Fault Tree Analysis (FTA)

Top-down analysis with Boolean logic

Ideal for complex systems

Event Tree Analysis (ETA)

Analysis from initiating event to outcomes

Probability calculations supported

Non-Conformance Types

Manage quality, HSE and operational non-conformances from a central hub

Work Environment
HSE System
Quality System
Customer Complaint
External Audit Finding
Internal Audit Finding
Subcontractor
Machine/Equipment
Material
Construction/Installation
Design Error
Training Gap
Procedure Violation
Documentation Gap
Legal Non-Compliance
Improvement Suggestion

Incident Causes

Categorization according to ICAM/SCAT model

Behavior

  • Non-Standard Behavior/Practice
  • Non-Compliance with Procedures
  • Not Using PPE
  • Distraction

Conditions

  • Non-Standard Conditions
  • Inadequate Guardrails/Barriers
  • Disorganized Work Area
  • Poor Lighting

Personal Factors

  • Inadequate Physical Capacity
  • Inadequate Mental Capacity
  • Stress/Fatigue
  • Lack of Motivation

Systemic Factors

  • Inadequate Engineering Design
  • Inadequate Work Standards
  • Inadequate Maintenance Program
  • Inadequate Leadership and Supervision

Superior Features Over Competitors

Features not found in other software in the Türkiye market

Instant Notification System

SMS and email to all stakeholders the moment an incident is recorded. Automatic manager notification with escalation rules.

SGK Annex-7 Integration

Work accident automatically generates report in SGK format. Don't miss the legal notification deadline.

Add to Board Agenda

Add the incident directly to the OHS Board agenda. Board decisions and tracking integrated.

Scene Investigation

Detailed scene investigation form. Record conditions, evidence and witness statements.

Photos and Videos

Add unlimited visuals to each incident. Instant upload from mobile devices. GPS location marking.

Multi-Organization

Multi-tenant architecture for holdings, group companies and subcontractors. Centralized management.

Comprehensive Reporting

Statistical analyses and trend charts

Distribution by Month
By Day of Week
By Incident Type
By Damage Type
By Body Injury Region
By Accident Causing Factor
By Injury Type
By Injury Form Detail
By Unit/Department
By Shift
By Time Period
By Root Cause
By Corrective Action Status
Per Personnel
Per Location/Facility
🇹🇷 Türkiye Specific

Türkiye Regulatory Compliance

Full compliance with Turkish labor law and SGK regulations

SGK Annex-7 Report

The Annex-7 report required by SGK for work accident notification is automatically generated.

  • Body injury regions
  • Accident causing factor
  • Injury type and form
  • 3 business day notification reminder

Law No. 6331

Full compliance with Occupational Health and Safety Law requirements.

  • Work accident recording obligation
  • Occupational disease tracking
  • OHS Board notification
  • Legal deadline reminders

Official Institution Integration

Reporting compatible with Ministry of Labor and SGK systems.

  • IBYS compatible format
  • Official report templates
  • Legal form outputs
  • Audit file preparation
🌍 International Capability

Global Integration Support

Integration capability with regulations and official institutions of different countries. Our system has an architecture that can adapt to international standards and local regulations.

International Standards

ISO 45001:2018

OHS Management System standard

OSHA Recordkeeping

US work accident reporting requirements

RIDDOR (UK)

UK injury and disease reporting

EU OHS Framework

European Union occupational safety framework

Country-Based Integration

Our software can be customized according to official institutions and regulations of different countries:

🇹🇷 Türkiye

SGK, IBYS

🇩🇪 Germany

BG, DGUV

🇬🇧 United Kingdom

HSE, RIDDOR

🇺🇸 USA

OSHA 300

🇫🇷 France

CARSAT

🌍 Other

On request

For country-specific regulatory integration contact us.

Multi-Layered Organization Structure

Hierarchical management at holding, parent company, facility and department levels. Each organizational unit accesses its own data.

Corporate Hierarchy Support

AlertHEX® supports multi-layered organization management from holding structures to department level. Each unit manages its own data independently while upper levels gain consolidated visibility.

Define different access rights at each level with role-based authorization.

Example: Holding Structure

ABC Holding
Industry Group
Istanbul Factory
Ankara Factory
Finance Group
81 Province Branches
Headquarters
Retail Group
120+ Stores
Warehouses

Unlimited Hierarchy

Multi-layered structures like Holding → Sub-Holding → Company → Facility → Department

Consolidated Visibility

Upper units see all sub-unit data on a single screen

Sub-unit Independence

Each facility/branch manages its data isolated from others

Group Reporting

Comparative performance analytics at holding level

Central Policy

Distribute centrally defined standards to all sub-units

Flexible Authorization

Users can work with different roles in multiple units

Multinational Organizations

AlertHEX® offers multi-language and local regulation support for companies operating in multiple countries. Each country office works in its own language while global headquarters sees consolidated data.

Example: Multinational Company Structure

🇩🇪 Global Headquarters (DE)
🇹🇷 Türkiye
Izmir Factory
Bursa Factory
🇵🇱 Poland
Warsaw Factory
🇫🇷 France
Lyon Factory
🇸🇦 Saudi Arabia
Riyadh Site

Multi-Language

EN, TR, DE, AR, FR...

Timezone

Each country operates in its own timezone

Local Regulation

Country-specific legal requirements

Who is it for?

Holdings
Banks
Multi-Facility Companies
Retail Chains
Multinational Companies

Ready to Meet AlertHEX®?

Quickly record incidents, analyze root causes, initiate corrective actions. Contact us for a demo.