SaaS Standards
Cloud-Based Service Quality
Bug Fixing (BUG FIX)
Rapid resolution and correction of software bugs ensures stable system operation.
Version Updates
Periodic software updates and integration of new features keep your system always up-to-date.
SMS Provider Integration
Integration of your business partner's own SMS provider into the system allows customization of notification processes.
Daily Backup
Daily server-side data backup and storage in secure environments is ensured.
Automatic Backup
Regular automatic backup system that requires no human intervention to prevent data loss.
Disaster Recovery Plan
Business continuity is maintained with rapid recovery procedures in case of system failures or data loss.
Data Security
Your data is protected at the highest level with SSL, encryption and advanced firewall protection.
Privacy and GDPR Compliance
Service infrastructure fully compliant with current regulations and laws regarding personal data protection.
List Data Import/Export
Comprehensive import and export support for data transfer in various formats (Excel, JSON, etc.).
Suggestions and System Customization
Analysis and integration of improvement suggestions submitted through the ISG-SIS Support portal.
System Content Pool Entries
Professional processing of your data pool requests such as equipment, PPE or control subjects into the system.
Performance Optimization
Periodic technical improvement work aimed at increasing software speed and efficiency.
Regular System Maintenance
Uninterrupted service cycle with server maintenance, database optimization and software testing.
Onprem Standards
A coordinated working process is followed with your IT team for systems running on your local servers (On-Premise).
IT Team Coordination
System security and infrastructure requirements are managed in project form with your IT department.
Custom Configuration
Since each IT team may have different structures, security protocols and methods, Onprem processes are entirely customized for each organization.
Note
In Onprem installations, backup, updates and performance responsibility is jointly managed within the framework of our business partner's IT infrastructure and the minimum specs we determine.
Optional Services
Advanced integration and management modules that you can add according to the specific needs of your business.
Additional Module Integrations
Addition of new modules for specific OHS processes to the system and customization for your business.
Custom Reporting and Analysis
Design of dynamic reports specific to your business needs and integration with existing systems.
Web Service and API Support
Flexible API and Web Service layers to enable data exchange with your existing software.
Third Party Integrations
Full integration with CRM, ERP (SAP, Oracle, etc.) and Human Resources systems used in your organization.
Data Consolidation
Merging, in-depth analysis and centralization of data from different sources.
Kiosk Systems
Rapid incident reporting and instant non-conformity management integrations via kiosk devices within the facility.
Advanced Analytics
Machine learning-based analysis tools and advanced data-driven decision support systems.
Critical Data and Transfer Services
Single File Download
Downloading all data entered into the system, uploaded files and photos as a single package.
Server Transfer
Automatic synchronization of system data and media files to a server you specify.
Extra Storage Space
Server/FTP space expansion options for your high-volume photo and document storage needs.
Data Recovery
Recovery of erroneously deleted digital data (excluding PDF/Images) with special intervention. Subject to additional processing due to technical details.
Do You Have a System Development Suggestion?
You can directly submit module or improvement requests that will contribute to ISGSISI® development to our technical team.